How it works

Difficult to fit your bags in your taxi? Already checked out but there’s still some time left till your plane departure and you would like to do some sightseeing or simply to walk around Minsk a bit more? Have a business meeting in an hour after your arrival? Your plane is today but you’ve got one more business meeting scheduled? Would prefer us to put your luggage on your plane so that you could skip the airport queues and board your plane with only your cabin bags? Would prefer to keep your luggage at the airport for a couple of days? Use our service and enjoy your stay in Minsk! Also, we will deliver your luggage to railway or bus station, to station storage rooms, to chosen address and in opposite direction! Delivery options: airport - city (hotel, station, address), city (hotel, station, address) - airport, airport - railway/bus station, railway/bus station - airport, any address - any address (inside city). Delivery outside the city is possible as well (let's discuss it separately)!!! As a bonus we will wrap your bag in stretch film while airport delivery!!!

Study the order and rules of your luggage transferRules

Book a transfer by filling in the form of your orderBook a Transfer

Get the link from our administrator for your payment and pay for your luggage transfer using your bank card.

We’ll collect your luggage at specified time and in specified place and we’ll deliver it to the specified destination at specified time.

Travel to your destination light!

Collect your luggage at the destination place or skip the bag-drop queues if you’ve selected this service in your order.

Prices

baggage

Our price depends on the number of pieces of your luggage and there are no distance or weight restrictions. We accept bags with standard measurements of up to 72 cm (28 inches) height and weight up to 40 kg. If your bags don’t fit this description, address our administrator first.

Our prices for luggage delivery Minsk-airport, airport-Minsk:

1
Bag35 BYN
2
Bags45 BYN
3
Bags55 BYN
Per additional bag+10 BYNicon baggage

We are not responsible for the observation of rules and regulations of luggage transfer by airlines.

Our prices for luggage delivery inside Minsk:

1
Bag20 BYN
2
Bags25 BYN
3
Bags30 BYN
Per additional bag+5 BYNicon baggage

FAQ

Where can you pick up my bags and where can they be delivered?

The delivery is available from any place in Minsk to Minsk National Airport, Minsk Central Bus Station or Minsk Railway Station or to any address in Minsk specified by the Customer as well as from Minsk National Airport, Minsk Central Bus Station or Minsk Railway Station to any address in Minsk specified by the Customer. The delivery is also available from any place in Minsk to any address in Minsk specified by the Customer.

When can I book my luggage transfer and have my bags delivered?

You can book your luggage transfer any time online.

Our administrator will check your order during our working time.

As for the delivery itself, at the moment we work from 7 a.m. till 10 p.m.

  • At the same time we’ll need some time for checking your order and sending a car. Therefore, we’ll be able to accept your order if you observe the following rules:
  • - The time when you want to have your bags delivered corresponds to our working schedule;
  • - The time slot for collecting your luggage is at least 30 minutes. The recommended time slot is 1 hour.
  • - You need to book your luggage transfer at least 4 hours prior to the desired collection time.
  • - If you book luggage transfer to Minsk National Airport and would prefer us to check it in for you, there should remain at least 6 hours till the scheduled departure of you plane from Minsk National Airport
  • - In case of luggage delivery from Minsk National Airport to the place of your destination in Minsk, the time slot for collecting your luggage should start at least two (2) hours after sending your order (or after beginning of our working day), the timeslot for luggage delivery should start not later than twenty-four (24) hours after luggage collection.
  • - If you would like us to deliver your luggage to the airport storage rooms there should remain at least two (2) hours after sending your order (or after beginning of our working day) before we drop it off there, but not more than twenty-four (24) hours after luggage collection.

What information do I need to provide while booking the delivery?

  • While booking your luggage transfer in addition to the information about the time and place of your luggage collection and delivery, you should also provide the following details:
  • - your name and surname;
  • - your mobile phone number and any messengers that you use
  • - your ID (passport) number (it’s necessary only if you would like us to drop off your luggage in the airport storage rooms)
  • If you book luggage transfer to Minsk National Airport and would prefer us to check it in for you, you should also provide us with:
  • - the date and time of your plane departure
  • - your airline title and your flight number

You need to be registered online for your flight and you need to attach the copy of your boarding pass in pdf, jpeg or gif format to your order.

In case of booking delivery of your luggage to Minsk National Airport with its further dropping off in the airport storage room you also need to provide us with the information about the approximate period of your luggage storage there for the calculation of price.

How and when can I pay for my luggage transfer?

After you book your luggage delivery online your order will be checked by our administrator. If your order corresponds to our rules and regulations, our administrator will send you a link for payment via any convenient for you way (sms, e-mail, messenger) within an hour. Using the link you will get to a secure payment page of the processing system bePaid. Pay attention to the fact that the link is valid only within twelve (12) hours!

You will find your order number and the sum for payment on this page. In order to pay for the service you’ll need to provide the required details of your bank card and any other required contact information. After that you’ll need to confirm your payment by pressing “Pay” button.

If your bank card supports 3-D Secure technology, the system will offer you to go through the standard one-minute owner verification procedure on the page of your bank which issued the card.

After the payment is complete, our administrator will send you a confirmation message about accepting your order.

Pay attention that after your payment is complete, you will also get a confirmation to your e-mail (Example of the bill). Please, save your payment details.

We accept Visa, Visa Electron, MasterCard, Maestro, Белкарт

All payments are made through the system of electronic payments bePaid. The payment page of the system is secure and corresponds to security regulations (PCI DSS Level 1) All confidential data is coded and is resistant to hacking attempts.

Refund is made to the card which you used for payment. It’ll take from 3 to 30 days. Terms&Conditions.

I’ve booked my luggage transfer but my travel plans have changed due to my flight delay or my flight has been cancelled. Can I get a refund?

Sure, it’s not a problem. You’ll get a full refund if you cancel the booking 4 hours prior to your drop off or collection time. Anyway we recommend you to contact us immediately to avoid misunderstanding or inconvenience. You’ll get you refund in accordance with our rules and regulations.

What are the major peculiarities or advantages of luggage transfer to/from the airport?

Warning! At the moment self-service bag drop (drop-off) is available in test mode only for direct flights of Belavia (not available for transit passengers)!

  • You may choose from two possible options.
  • - You trust us with checking in your bags. We will use the SelfBagDrop system of the airport. To enable us to do so you will send us the copy of your boarding pass while booking the transfer with us and we will check in your bags instead of you as soon as the registration for the flight is open ( it usually happens 2 hours before the flight is due). If you would like to find out more information about SelfBagDrop system in the airport, you can ask our administrator or check it out using the site of the airport. After your arrival to the airport you won’t have to bother about your luggage check in.
  • - We deliver your luggage to the airport storage room and you collect your luggage from there on your own. In this case you’ll need to pay for the storage of your luggage and on arrival to the airport you’ll collect your luggage from the storage room yourself. You will receive all the information about your luggage(including checks if they are available) through any convenient for you communication channel (sms, e-mail, messengers)

What is the cost of the luggage storage in the railway/bus station, airport storage rooms?

We don’t require any additional payment for dropping off your luggage in the storage room of the airport. You can find out the tariffs for the luggage storage in the railway/bus stations storage rooms on their web-sites (or ask us), in the airport storage rooms following the link - tariffs

Contact us

baggage
  • Call us: +375 44 539-00-93
  • E-mail us: info@bagtomsq.by
  • We work:
    Monday to Friday, from 7.30 a.m. till 10 p.m.
    BAGtoMSQ Self-employed Taranko D.V
    Tax payer number 192688712